HERBALIFE CUSTOMER GUARANTEE
Herbalife guarantees the quality of any product which carries the Herbalife name and certifies
that the products manufactured for it meet high standards of freshness and purity for
customer use. We are confident that our customers will find our products satisfactory in every
way.



HERBALIFE REFUND POLICY
If for any reason, a retail customer is not completely satisfied with any Herbalife product
purchased from an Herbalife Distributor, the customer may request a refund from the
Distributor within thirty (30) days from the date the customer receives the product. (Customers
residing in Wyoming may exceed the 30-day refund period.) The customer will be instructed to
return the product, or the unused portion thereof, to the Distributor from whom the customer
purchased the product. The Distributor must offer the customer a full credit toward the
purchase of other Herbalife products or a full refund of the purchase price. This guarantee is
limited only by the terms of certain specific warranties attached to or packaged with certain
products and does not apply to any product intentionally damaged or misused.



HERBALUFE SHIPPING POLICY
All orders will be shipped on the next business day, whenever possible, via the most
expedient service available in the customer's respective country.
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